Legal
Compliance
Rinku is committed to operating transparently and responsibly. Below is a summary of the key regulatory frameworks we comply with and how we meet our obligations.
Data Protection (DPDP Act 2023)
Rinku complies with India's Digital Personal Data Protection Act, 2023. We act as a Data Fiduciary and have appointed a Data Protection Officer (DPO) to oversee our data handling practices. We process personal data only for lawful purposes, with user consent, and implement organisational and technical safeguards proportionate to the sensitivity of the data.
PCI-DSS Payment Compliance
All payment processing on Rinku is handled by PCI-DSS Level 1 certified payment service providers. Rinku itself never stores, processes, or transmits raw card data. Every payment is tokenised and vaulted by our processor in accordance with the Payment Card Industry Data Security Standard.
IT Act & Intermediary Guidelines
Rinku operates as an intermediary under the Information Technology Act, 2000, and complies with the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. We maintain a grievance officer, publish a clear takedown mechanism, and act on lawful requests within statutory timeframes.
GST Compliance
Rinku is registered under the Goods and Services Tax (GST) regime in India. Applicable GST is shown transparently on all invoices. Our GST registration number is available upon request for business customers requiring it for input tax credit.
Anti-Fraud & KYC
We conduct Know Your Customer (KYC) verification on all pandits joining the platform. This includes identity verification, credential checks, and community reference validation. Suspicious transactions and accounts are flagged for manual review by our trust and safety team.
Accessibility
Rinku is committed to making the platform accessible to users with disabilities. We follow WCAG 2.1 Level AA guidelines in our web interface design and are continuously improving contrast, keyboard navigability, and screen reader compatibility.
Compliance enquiries
For regulatory inquiries, data subject requests, or compliance documentation, please contact our compliance team.
compliance@rinku.app